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Frequently Asked Questions
Products:
- If you need an item that is not listed on this
website or would like a catalogue posted out to you, please contact us via
email at store@coherent.com.au
Delivery information:
- We can only process orders to customers located in
Australia or New Zealand.
- For a limited time, free delivery is
offered to customers located within Australia.
- New Zealand orders under $300 will be shipped via
EMS post at a flat rate of $37. Orders over $300 will be shipped via
DHL at a flat rate of $75.
- New Zealand customers must handle their own
customs clearance, and quoted prices do not include any New
Zealand duty or taxes.
- Goods are either ex-stock or alternatively
3-4 weeks from the date the order is received. We will advise you via
email of any extended delays.
Payment methods:
- All pricing information on this website is in
Australian dollars.
- Available payment methods are:
- Australian Bankcard
- Visa
- Mastercard
- Direct Deposit
- Credit Account to approved
customers
- Please note for orders totalling over
$200, a 3% surcharge applies when paying by credit card. This
will be billed in addition to the invoice total displayed on the
website.
Please contact us via email should you have any
further questions: store@coherent.com.au
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